REVIEW: sendmybag.com

Send My Bag is a friendly, fast and reliable shipping service based in the UK that allows you to send baggage ahead and avoid the stress and sting of “cheap” airline luggage fares. Whether you’re moving between home and university or shipping internationally, you can send sports equipment or even pack up your life in boxes and cases to take the hassle out of travel. For £29 you can send up to 20kg, and for an extra pound you can send up to 30kg! That’s more allowance for less money than you’d find with the supposedly “budget’ airlines AND you don’t even have to haul it around with you. Genius.

So how does it work? First of all you visit www.sendmybag.com where there are all sorts of FAQs, videos and brief Twitter reviews outlining what the company is all about and the kind of service they offer. On the homepage you will find a Quick Quote calculator that allows you to calculate the cost of your desired shipment based upon collection and delivery destinations, date, and the weight of the item to be sent. As an example I have completed the form as I recently did for a shipment from Madrid (Spain) to Lincoln (UK).

Quick Quote Calculator SMBAs you can you see, for just £30 I can send up to 30kg baggage, and that’s exactly what I did. Twice.

When I first looked into using the Send My Bag service I was a little dubious about the security and reliability of the company owing to its relatively small size and the fact that I had never even heard of it, but I was not disappointed. My first shipment went absolutely perfectly and without the slightest hitch. My back-breaking 27kg suitcase was collected from my apartment in Madrid at 1.30pm (CET) and was delivered to my new address in the UK at 11.30am (BST) – that’s not even 24 hours! – and the service is fully trackable allowing you to keep tabs on your goods from door to van (to plane) to van to door. Well worth my £30 for an even more relaxed British Airways flight (I treated myself to a minor luxury for my final flight home).

My second shipment wasn’t so smooth sailing. Due to a minor computer glitch I ended up needing to reschedule my collection in the middle of the night which proved particularly difficult owing to the fact that I was flying out of Spain at 7am the following morning. Usually a rescheduled collection (due to absence) would incur a small fee to cover the driver’s return, however the Send My Bag team were very understanding and accommodating and helped me to rearrange a collection at a time suitable for my flatmate.

Unfortunately that wasn’t the only glitch, but fortunately SMB weren’t to blame. As I later discovered upon recovering my tracking number from Spain, DHL had somehow managed to put my box onto the wrong plane and it had ended up in Barcelona before passing through Gatwick and eventually arriving at East Midlands Airport. One whole week later, after a European mini-break, my box and I were ecstatically reunited much to the bemusement of the DHL delivery driver and thanks to the outstanding support of the SMB team who made numerous calls to DHL in order to locate my shipment and who then tracked it all the way to my house.

All in all Send My Bag is an absolutely fantastic service offering value for money, reliability and outstanding customer service and support. I would highly recommend it to anyone looking to cheaply and stresslessly ship excess baggage abroad or to university. They have pretty much saved my life. 10/10, 5 stars, A+, 100% amazing. THANK YOU.

Click HERE to sign up and earn a 10% discount on your first order!

Check out my new 2014 review of Send My Bag’s updated website and features!

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9 thoughts on “REVIEW: sendmybag.com

  1. Pingback: Send my bag | SofiaEiw

  2. Used this company and very dissapointed with the express service paid for. Booked bag 3rd and still on 5th it was not collected. Contacted them again bag collected 6th and to be delivered 7th…DID NIT DELIVER TO 10TH.

  3. Send my Bag could possibly be a lifesaver. It seems easy enough. The only difficulties I am having is following the customs instruction as I am sending some items back to Australia as well as the DHL personal effects form

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  5. Pingback: Send My Bag: 2014 REVIEW | itchy feet

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